The boss of Network Rail has apologised to passengers after fresh delays at the UK’s busiest railway station despite the completion of long-running engineering works.
Its chief executive, Mark Carne, said London Waterloo had fully reopened “a little bit later than planned” following a signalling problem that closed platforms during the early morning rush-hour on Tuesday.
Speaking from Waterloo via a video message, Carne said the “amazing” project to increase capacity by 30% would make a “huge difference” in the long run. But passengers voiced their anger at the delays, with some asking how Carne had managed to get to Waterloo to deliver his message…
Read more : The Guardian, 29.08.2017